PX Espresso Hour☕with Luke O'Mahoney

004 - Erin McCann - Lessons from a 3x Start-up Head of People

Season 1 Episode 4

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Boom! 💥

Another awesome conversation to share with the HR, People Ops & Culture community today! In this episode I am joined by Erin McCann, Head of People @ restaurant tech start-up, 86 Repairs 🤘🏻

This is one the most practical and immediately actionable conversations I have had on the podcast to date.

Erin has been the first people hire in 3x startups and has accumulated all of the experience you would expect (and more) from those fast-paced and dynamic roles.

We covered a lot of ground including:

  • What it is like to be the first people hire in a startup
  • Moving into People from a non-traditional HR career path
  • Managing an acquisition from both sides as the Head of People
  • Onboarding and scaling people experience
  • Data led PX design
  • The role of People Ops in supporting managers 

But the biggest single takeaway comes when Erin maps out in detail how she has approached levelling, creating transparent pay frameworks and overhauling performance management.

If you are currently considering how best to approach levelling and performance management, this conversation is going to be absolute gold dust! ⚡

As always, I really enjoyed this conversation and I hope that you do too 🤘🏻🎙️

Guest Bio:

Erin McCann is the Head of People Operations at restaurant tech startup 86 Repairs. This is Erin’s third time as the founding People/HR hire; her first two companies scaled from sub 50 headcount to over 100 before both being acquired. Erin lives outside of Chicago with her husband Matt and her best furfriend, Winston.

Contact Erin:

Email: erin.mccann@86repairs.com
Erin (Hubbard) McCann | LinkedIn

Contact Luke:

Email:
luke@sapienx.co.uk
Luke O'Mahoney | LinkedIn

🎵Music Credit: Anton Vlasov from Pixabay🎵

If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.

Music by Rockot from Pixabay